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Privacy Policy

Stepping Stones Coaching Ltd. Privacy Policy

 

Our contact details

Name: Jo Stone

E-mail: jo@stepping-stones-coaching.com

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To get in contact with you having received a request

  • To keep you informed with helpful information of interest to you

  • To keep you informed of any coaching events, programmes or offers

 

We use the information that you have given us in order to get in contact with you by email.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jo@stepping-stones-coaching.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(e) We have a legitimate interest.

How we store your personal information

  • Your information is securely stored.

  • We keep your contact information for seven years. We will then dispose your information by removing you from contactable data lists.

  • Your data protection rights

  • Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jo@stepping-stones-coaching.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jo@stepping-stones-coaching.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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